PRIVACY NOTICE

How We Handle Your Personal Information

INFORMATION WE COLLECT

When you use our website, online appointment system, or communicate with the clinic, we may collect information such as:

• First and last name
• Email address
• Telephone number
• Selected dental service
• Requested or confirmed appointment date and time
• Appointment status
• Appointment-related communications
• Other information you voluntarily provide to the clinic

If you proceed with dental treatment, Brucal Dental Studio may also collect medical, dental, diagnostic, treatment, and health information as part of your patient record.

Health and medical information may constitute sensitive personal information under applicable Philippine data privacy laws.

WHY WE PROCESS YOUR INFORMATION

We may process your personal information for the following purposes:

• To schedule, confirm, modify, or cancel appointments
• To communicate with you regarding your appointment or dental care
• To respond to inquiries and service requests
• To assess and coordinate appropriate dental services
• To maintain clinic, appointment, and patient records
• To administer and operate the clinic
• To maintain the security and functionality of our website and appointment system
• To comply with applicable legal, regulatory, professional, and record-keeping requirements
• To protect the rights, safety, and legitimate interests of the clinic and its patients

We seek to collect and process only information that is reasonably necessary for these purposes.

ONLINE APPOINTMENTS

When you submit an appointment through this website, the information you provide is recorded in our appointment management system and used to coordinate your visit with Brucal Dental Studio.

Appointment information may also be sent by email to authorized clinic personnel for the purpose of managing, confirming, modifying, or cancelling your booking.

Submitting an online appointment request does not constitute a diagnosis, treatment recommendation, or substitute for an examination by a licensed dental professional.

WHO MAY HAVE ACCESS TO YOUR INFORMATION

Access to personal information is limited to persons who reasonably require it to perform their responsibilities.

This may include:

• Authorized Brucal Dental Studio personnel
• Website and hosting service providers
• Appointment scheduling service providers
• Email delivery service providers
• Security and technical service providers
• Other service providers necessary to support clinic operations

Where third-party service providers process information on our behalf, they are expected to use the information only for authorized purposes and subject to appropriate privacy and security safeguards.

Brucal Dental Studio does not sell patient personal information.

DATA RETENTION

Brucal Dental Studio retains personal information only for as long as reasonably necessary for the purposes for which it was collected, for legitimate clinic operations, or as required by applicable law, regulation, or professional record-keeping requirements.

Different records may have different retention periods, including:

• Online appointment records
• Cancelled appointment records
• Completed appointment records
• Patient communications
• Dental and clinical records
• Records required for legal, regulatory, or professional purposes

Specific retention periods may be established and updated by the clinic as part of its records management policies.

DATA SECURITY

Brucal Dental Studio uses reasonable organizational, administrative, and technical measures intended to protect personal information against:

• Unauthorized access
• Unauthorized disclosure
• Alteration
• Loss
• Misuse
• Destruction

Access to appointment and patient information is limited to authorized users and systems necessary to provide clinic services.

While reasonable safeguards are maintained, no internet-based system or method of electronic storage can guarantee absolute security.

YOUR DATA PRIVACY RIGHTS

Subject to applicable Philippine law, you may have rights concerning your personal information, including the right to:

• Be informed about how your personal information is collected and processed
• Request access to personal information held about you
• Request correction of inaccurate or incomplete information
• Object to certain forms of processing where applicable
• Request erasure or blocking of information where legally appropriate
• Withdraw consent where processing is based on your consent
• Raise concerns regarding the handling of your personal information
• Lodge a complaint with the National Privacy Commission where appropriate

Requests may be subject to identity verification and applicable legal or professional record-retention requirements.

THIRD-PARTY SERVICES

This website may use third-party services necessary to provide certain features and operate the website.

These may include:

• Website hosting providers
• Appointment scheduling systems
• Email delivery services
• Analytics tools
• Website security services
• Embedded services such as Google Maps

When you interact with a third-party service, that provider may process technical or personal information in accordance with its own privacy practices and policies.

COOKIES AND WEBSITE TECHNOLOGIES

This website may use cookies and similar technologies for purposes such as:

• Website functionality
• Security
• Performance
• Analytics
• User preferences

Where required, visitors may be provided with options to manage non-essential cookies through the website's cookie or consent settings.

Additional information regarding cookies may be provided through a separate Cookie Policy or cookie notice.

CHANGES TO THIS PRIVACY NOTICE

Brucal Dental Studio may update this Privacy Notice from time to time to reflect changes in:

• Clinic operations
• Website functionality
• Technology
• Legal or regulatory requirements
• Privacy practices

The latest version will be published on this page together with its most recent update date.

CONTACT US ABOUT PRIVACY

If you have questions, requests, or concerns regarding your personal information or this Privacy Notice, you may contact:

Brucal Dental Studio
18 Cirilo, Brgy. Holy Spirit
Quezon City 1127, Philippines

Email: [INSERT CLINIC EMAIL]
Telephone: [INSERT CLINIC PHONE NUMBER]

For privacy-related concerns, please indicate that your inquiry relates to data privacy or personal information.